When you secure your Google account with two-factor authentication (2FA), you'll enter a code to complete the sign-in. If you are not an account owner, contact your account owner to ask them to remove two-step authentication for you. Sign in with backup codes: On 2-Step Verification screen, choose Try another way > Enter one of your 8-digit backup codes.Once we confirm your identity, you’ll be able to sign in using your password. For security purposes, you will be asked to provide detailed information to confirm your identity. If you are an account owner, submit a request through the account recovery form.If you do not have your backup code OR your authorized two-step authentication device If you suspect that your backup code may be compromised, go to your two-step authentication settings and regenerate a new one as soon as possible. In your password manager as plain text.On removable storage that’s frequently attached to your computer or.We do not recommend storing your backup code: This makes it more difficult for malware to read the credentials. Note that when using a USB flash drive, we strongly recommend that you keep one dedicated to backup codes for Stripe and other websites and only ever plugged it in to add or read a new code. In your password manager as a password field (not plain text).Īny of the methods above should be secure against the most common threats to your account.On a USB flash drive that’s otherwise infrequently plugged into a computer or.On a piece of paper in a filing cabinet or somewhere else unlikely to be seen by guests or photographed.On a piece of paper or a USB flash drive in a locked safe at home.On a piece of paper or a USB flash drive in a secure deposit box.We recommend the following ways of storing your backup code, in order of decreasing security: This will invalidate any previous backup code. If you lose your code but still have access to your account, you can generate a new backup code from your two-step authentication settings at any time.This code is only displayed once, so be sure to write it down and store it somewhere safe. At the end of the two-step authentication setup process, Stripe will display a backup code.It is very important to keep this secure-possession of your password and backup code results in full access to your account. If this option is unavailable, visit every site that you have Google Authenticator set up on to remove the codes, and then relink your new device. To remove the codes, use the remote erase device option for iOS or Android. Your backup code can be used to disable two-step authentication on your account in case you lose all your devices used for the second authentication step. Google Authenticator codes are stored locally on your device. If you lose your code but still have account access, you can generate a new one from your authentication settings, which invalidates the previous code. The code is only displayed once during setup, so be sure to write it down and it should be stored securely in a safe location. A backup code for two-step authentication can be used to disable the feature on your account if you lose your devices used for the second authentication step.
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